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Had an Accident

Had an accident? ... Know your legal right!

Following an accident, it’s your legal right to have your car repaired anywhere of your choice. If you contact your insurance company it may try to get the repairs carried out at the lowest possible price without caring as much about the quality of the repair as you do. Your insurer’s ‘recommended repairer’ may not have manufacturers’ approvals and may not use genuine parts.

All insurers have an obligation governed by the FCA to ‘Treat customers fairly’. You do not need to use your insurance company’s preferred supplier and you do not need to provide two estimates.

Accident Assistance 

In the event of an accident, just one phone call to ARC Coachworks and we will have your vehicle repaired and back on the road in no time. We can offer vehicle recovery up to 44 tonnes, collection and delivery services to our state of the art repair facility in Ashford, Middlesex and can even offer SameDay fast track & mobile repairs if you are in need of a quick turnaround. 

We provide a complete hassle free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout the whole process.